Shipping policy

Shipping Policy

Last Updated: September 30, 2026

Thank you for shopping with The Smut Coven. We carefully pack each order to help your books and bookish goodies arrive safely.

Please review our shipping policy before placing your order.

Order Processing

Orders are typically processed within 2–5 business days after payment is successfully received.

Business days do not include weekends or holidays.

During sales, holidays, new product releases, or periods of unusually high order volume, processing may take slightly longer.

Processing time is separate from shipping/transit time.

Shipping Rates

Shipping charges are calculated and displayed at checkout based on the products in your order, package weight, shipping destination, and available shipping method.

Any available free-shipping promotions will be subject to the terms displayed with the promotion.

Shipping Methods

Available shipping options will be displayed during checkout.

Books may be shipped using USPS Media Mail when the order qualifies for that service.

Orders containing merchandise or other products that do not qualify for Media Mail may be shipped using another available shipping service.

The shipping method used may depend on the contents, size, weight, destination, and shipping option selected or available for the order.

Estimated Delivery

Delivery estimates displayed at checkout are estimates and are not guaranteed arrival dates unless specifically stated otherwise.

Shipping time begins after your order has been processed and transferred to the carrier.

Once an order has been accepted by the shipping carrier, delivery may be affected by circumstances outside The Smut Coven's control, including weather, holidays, carrier delays, transportation disruptions, or other unexpected events.

Tracking

When tracking is available, tracking information will be sent to the email address or contact information associated with your order after your package has shipped.

Please allow time for the carrier to scan and update tracking information.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your address before submitting your order.

If you notice an error in your shipping address, contact us immediately at:

thesmutcoven25@gmail.com

We cannot guarantee that an address can be changed after an order has been placed or entered processing.

If an order is returned to us because of an incorrect, incomplete, or undeliverable address provided by the customer, additional shipping charges may apply before the order can be shipped again.

Lost Packages

If your tracking information shows no movement for an extended period or you believe your package may be lost, contact us at:

thesmutcoven25@gmail.com

Please include your order number and tracking information.

We will review the available tracking information and assist with determining the appropriate next steps.

A package experiencing a carrier delay is not automatically considered lost.

Packages Marked Delivered

If tracking shows that your package was delivered but you cannot locate it, please:

Check around your property, mailbox, parcel locker, or other delivery locations.
Check with household members or neighbors who may have accepted the package.
Verify the shipping address on your order.
Contact the shipping carrier for additional delivery information.

If you still cannot locate your package, contact us and we will review the available information.

Damaged Packages

Please inspect your order when it arrives.

If your package or its contents arrive damaged, contact us promptly at:

thesmutcoven25@gmail.com

Please include:

Your order number
Photographs of the damaged item
Photographs of the shipping box or mailer
Photographs of any damaged packaging

Please keep the product and packaging until the issue has been reviewed.

Pre-Loved Books

We take care when packaging pre-loved books for shipment.

Please remember that pre-loved books may already have condition characteristics described in their product listings.

Normal wear disclosed in the listing is not considered shipping damage.

Mystery Book Boxes

Mystery Book Boxes may contain multiple books and/or bookish items and may require different packaging or shipping methods than individual book orders.

Shipping charges and available shipping methods will be displayed at checkout.

Multiple Packages

Larger orders may occasionally be shipped in more than one package.

If your order is divided into multiple shipments, you may receive separate tracking information for each package.

International Shipping

International shipping availability will be displayed at checkout.

Customers are responsible for any customs duties, import taxes, fees, or other charges imposed by their country or local authorities unless otherwise stated at checkout.

International orders may experience additional delays due to customs processing.